Monitoring - The Meeting Recap process is still experiencing service degradation. The number of failures have been drastically reduced, but some users will experience slower than normal processing of Meeting Recap.
The service degradation is caused by performance issues in the MS Azure OpenAI infrastructure. We are actively working with MS product teams to improve the performance.
Nov 12, 2024 - 09:44 CET
Update - We are continuing to see reduced performance and cases of failures with Meeting Recap. We are working with Microsoft to improve the service for the Azure OpenAI environment.
Nov 07, 2024 - 13:58 CET
Identified - We are investigating a service degradation for creating Meeting Recap with AI. The functionality still works, but can tak up to multiple minutes to finalize. Based on insight up to this point, it seems to be related to Azure OpenAI server processing performance.
Nov 06, 2024 - 19:54 CET
Resolved -
This incident has been resolved. This was related to breaking changes or bug introduced in PPT M365 v2410. We have implemented a workaround for this issue introduced.
Nov 6, 13:15 CET
Identified -
Meeting slides are having issues merging content to PowerPoint with the latest release of Microsfot 365 apps. Versions earlier than 2410 works just fine. Currently affecting customers on the "Current Channel" running the latest update, as that is the only one on 2410 so far: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date.
Issue has been identified and a fix is being prepared for release
Nov 4, 10:02 CET